Introduction

Stone Boutique respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, request a catalogue, submit an enquiry or communicate with our team.

Information We Collect

• Full Name
• Company / Organisation Name
• Email Address
• Phone & WhatsApp Number
• City and Country
• Business Type
• Product Categories of Interest
• Quantity Requirements
• Project Specifications
• Messages and Enquiry Details
• Website usage information such as IP address, browser, pages visited and device information.

How We Use Your Information

• Respond to enquiries and catalogue requests.
• Prepare quotations and product recommendations.
• Provide customer support.
• Arrange meetings and consultations.
• Improve our products and website experience.
• Maintain business records.
• Meet legal and regulatory requirements.

Cookies & Analytics

Our website may use cookies and analytics technologies to improve website performance, remember visitor preferences and understand user behaviour. You may manage cookie preferences through your browser settings.

Sharing Information

Stone Boutique does not sell or rent personal information. Information may be shared only with trusted partners such as website hosting providers, analytics services, communication platforms and professional advisors where necessary to provide our services or comply with legal obligations.

Data Retention

We retain personal information only for as long as necessary to respond to enquiries, maintain customer relationships, fulfil legal obligations and protect legitimate business interests.

Data Security

We implement reasonable administrative, organisational and technical safeguards to protect personal information against unauthorised access, misuse, alteration or disclosure. While we take appropriate security measures, no internet transmission can be guaranteed to be completely secure.

Your Rights

• Request access to your personal information.
• Correct inaccurate information.
• Request deletion where legally applicable.
• Withdraw consent for marketing communications.
• Raise privacy-related questions or concerns.

Changes to This Policy

Stone Boutique may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or legal requirements. The latest version will always be published on this page.